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Skyland Prosthetics & Orthotics Inc.

Skyland Prosthetics & Orthotics Inc.

Matthew 25:40

  • About Us
  • Prosthetics
  • Orthotics
  • Mastectomy
  • Pediatric
  • Free Consultation

About Us

Our History
Established in 1979

Skyland Prosthetics & Orthotics, Inc., a unique prosthetic-orthotic facility, established in 1979, was founded by Bruce and Pippa Dolen. Bruce was a highly-skilled Certified Prosthetist, and after being affiliated with another facility for thirteen years decided it was time to forge ahead on his own. After much knocking on doors and punching numbers on telephones, Skyland Prosthetics emerged in its first location…a fifteen- hundred- square- foot, non-descript building at 2305 Hendersonville Road, staffed only by Bruce and Pippa. But, tragedy struck the business in 1995 with the untimely death of Bruce. However, Shaun, their son, had joined the business in 1988. Stunned, floundering, grasping, grieving……and fielding several offers to sell the business, Pippa and Shaun pulled up their bootstraps and began their march….DETERMINED to survive in the wake of this horrendous setback.

Our Team

PIPPA DOLEN

PIPPA DOLEN

President

Pippa, the widow of Bruce Dolen, was instrumental in the founding of Skyland Prosthetics & Orthotics, Inc. She received her formal education at Furman University and her technical training through various vendor workshops and seminars. She oversees all aspects of the business including data collection, identification of problem areas, financial interactions, advertising, marketing, public relations, quality control, and staff continuity. She is a very compassionate, colorful (as evidenced in the unusual décor of the facility), people-oriented person who always remembers what it is like to be on the other side of the door.

SHAUN DOLEN, CP

SHAUN DOLEN, CP

Vice-President

Certified Prosthetist
ABC/BOC Certified
Shaun is the son of Bruce and Pippa. He grew up surrounded by the field of prosthetics. In 1988, he changed his direction from “interest” to “career”. In 1995, following the death of his father, he became responsible for the survival and success of Skyland Prosthetics & Orthotics, Inc., a task that he has fulfilled beyond all expectations. His natural knowledge was honed with the hands-on training from his father who taught him old-school technologies, as well as an educated knowledge of innovative procedures. Shaun is both a highly-skilled and exceptionally creative practitioner who believes in doing “whatever it takes” to make it right. He received his formal education at Pittsburgh Institute of Technology for Prosthetics and Orthotics and continues his education on an annual basis in order to stay apprised of all available new technologies. Shaun manages the day-to-day operations of the business, with particular emphasis on the quality of services and products provided by the staff. He also maintains a very close, personal watch on the satisfaction of all clients of this business that continues to survive through thick and thin.

JOHNSIE SALYERS, CFm

JOHNSIE SALYERS, CFm

Certified Mastectomy Fitter

BOC Certified
Johnsie left a long career as a Charge Nurse and Medical Examiner for Insurance Companies in 2008 to become a vital part of the Skyland Prosthetics family. During her time here, she has worked as a book-keeper, assistant, receptionist and finally Mastectomy Fitter. Johnsie truly enjoys making each one of her patient’s feel confident not only through the product chosen but the education she provides for appropriate wear and care. Her calm, nurturing spirit is sincerely appreciated by her patients and the entire staff.

BRAD SCHEPERS, CO

BRAD SCHEPERS, CO

Certified Orthotist

BOC Certified
As a Nebraska native, Brad joined Skyland Prosthetics & Orthotics, Inc. in 2009. He left his hometown to pursue a degree in Sports Management at the University of Kansas. Brad then relocated to North Carolina to further his education and attained his Orthotic Certification.  He is always looking for new ways in bracing to get the most out of patients’ abilities, especially with the use of cutting edge hybrid braces.

JASON SIEGLER, CPO

JASON SIEGLER, CPO

Certified Orthotist/Prosthetist

ABC/BOC Certified
Jason is an American Board-Certified Prosthetist and a Board of Certification Orthotist that joined our team in 2014. He grew up in Cincinnati, Ohio and moved to the west coast where he obtained a Bachelor of Health Science degree with an emphasis on orthotics and prosthetics from California State University, Dominguez Hills. Jason is also a proud veteran of the United States Army National Guard. He is dedicated to helping patient’s improve their quality of life through their new devices.

BEN WELTER, CP

BEN WELTER, CP

Certified Prosthetist

ABC Certified
Ben Welter is an ABC Certified Prosthetist originally from Louisville, KY. While completing his mechanical engineering degree from the University of Kentucky, he began shadowing a local prosthetist where his passion for prosthetics and patient care began. He received his Master’s in Prosthetics and Orthotics at Northwestern University and completed an extended prosthetics residency at the Shirley Ryan AbilityLab in Chicago. During his residency, Ben worked with a great number of upper limb prosthetic cases ranging from the standard body-powered prosthesis to the new cutting edge technology. Ben evaluates each patient’s needs to find their optimal prosthetic solution.

WILDER LAFOND, CPO

WILDER LAFOND, CPO

Certified Orthotist/Prosthetist

ABC Certified
Wilder LaFond is an American Board-Certified Prosthetist and Orthotist that joined our team in 2021. Wilder was raised in Ft. Myers Florida, received his Bachelor of Science from the University of Florida and went on to complete his graduate work at Northwestern University in Chicago. He performed both of his residencies at UNC Hospital in Chapel Hill, but was consistently drawn to the people, beauty and adventure of the mountains. In clinic, Wilder strives to connect people with a wide variety of O&P services and enjoys maximizing the potential of people with limb loss in need of prosthetic care.

SUPPORTING STAFF

MELISSA CRONK

Office Manager/Billing Administrator

Melissa began working with Skyland Prosthetic & Orthotics, Inc. in 2003. She received her education from Tarrant Community College in Fort Worth, TX. Throughout the past 20+ years in the medical field, Melissa has developed the skills to ensure all certifications, contracts, and guidelines are met in order to provide our patients with the highest quality services possible. Melissa takes great pride in working closely with our staff, the Doctors and our patients to make Skyland Prosthetics & Orthotics, Inc. a valued business in the community.

FELICIA DOLEN

Prosthetic Reimbursement Specialist/Asheville Office Facilitator

Felicia Dolen, wife of Shaun Dolen, joined our team in 2012.  She received her Medical Coding Certification and focuses on prosthetic reimbursement for Skyland Prosthetics & Orthotics, Inc. She also manages the day-to-day operations in our East Asheville location. Felicia works diligently with the patients, Doctors and Providers to make sure all the required paperwork is obtained to ensure the patients are able to receive their new prosthesis as soon as possible in order to continue living their fullest lives.  

Tiffany Gentry

Orthotic Billing Specialist

Tiffany joined Skyland Prosthetics & Orthotics, Inc. in October 2021, as the newest member of the billing team.  She is a native of Asheville and attended Asheville-Buncombe Technical College studying Human Services. She has been employed in the medical field for 13 years and in O&P specifically for the past 10 years. She works hard to verify insurance benefits and ensure financial responsibility is obtained for our Orthotic patients in order to provide the devices in a timely manner. 

TAMELA RICH

Sylva Office Facilitator

Tamela has been with Skyland Prosthetics & Orthotics, Inc. since 2004.  She attended Asheville-Buncombe Technical College in the Medical Office Administration program before joining our team. Tamela works mainly in our Sylva location as the Office Facilitator and assists the clinicians with documentation required for insurance. Tamela has developed a love for what she does thru the years, as she has witnessed life-changing improvements in our patients through the services we provide.

JENNIFER KREIDER

Patient Coordinator

Jenny came to Skyland Prosthetics & Orthotics, Inc. in the fall of 2020, after relocating from Pennsylvania to North Carolina. Prior to joining our team, Jenny spent the last 21 years working alongside her Husband as an Administrative Assistant at his CPA firm. She enjoys the interaction with the patient’s and experiencing their success stories through their journey with us at Skyland.  

BROOKE LOCKLEAR

Patient Coordinator

Brooke is our newest addition to the Skyland Prosthetics & Orthotics, Inc. team, joining us to work alongside our front office administration at the main office. She is a native of WNC with over 20 years of healthcare experience in both administration and clinical roles. She firmly believes in treating others in a kind and compassionate manor, making her an excellent fit to our team. 

JUSTINE ROGERS

Business Relations Liaison

Justine is our Business Relations Liaison who focuses on patient satisfaction and marketing management through our Social Media, Website, and face-to-face community engagement for Skyland Prosthetics & Orthotics, Inc. She attended Asheville-Buncombe Technical College for an Associate Degree in the Accounting program and has been working in the Medical Field since 2013. Justine strives to push Skyland Prosthetics & Orthotics, Inc. to higher expectations for improved patient and Physician relationships within our community.

TROY BROCK

Prosthetic/Orthotic Lab Manager

Troy has been with Skyland Prosthetics & Orthotics, Inc. since 2011.  He received an Associate Degree in Applied Science from John A. Logan Community College and a Bachelor of Fine Arts from Southern Illinois University.  In 1996, he began his career in orthotics and prosthetics. Since then, he has become a skilled orthotics and prosthetics technician who has an extreme passion for the fabrication aspect of these fields.

KEVIN BURNETTE

Maintenance Coordinator

Since joining our team in 2016, Kevin has taken care of all of the maintenance required for Skyland Prosthetics & Orthotics, Inc. to operate efficiently. Through his calm attitude he is also able to manage our relationship with vendors to order, stock, and return our products for the facility. Kevin is known for helping out wherever he is needed and enjoys helping in any way he can.

DEBORAH GEDEON

Accounts Payable Specialist

Deborah joined Skyland Prosthetic & Orthotics, Inc. in June 2022.  After obtaining a Bachelor of Science degree from the Ohio State University, Deborah followed her path to Naples, Florida and enjoyed a fulfilling and successful career. Through her behind the scenes diligence and engaging collaboration, Deborah strives to deliver exceptional support and to fulfill the Skyland mission.

We are members of:

We accept most insurance

Medicare • Medicaid • Blue Cross Blue Shield • Crescent • HomeLink
VA Medical Center • MedCost • Healthscope • Humana

New Patient Information

Schedule a FREE Consultation

Our certified fitters, orthotist, and prosthetist will take time to answer all of your questions to help you find the right solution for your unique needs. Your initial consultation will be scheduled for 90 minutes to ensure we have time for a comprehensive assessment.

Schedule Now

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Inasmuch as ye have done it unto one of the least of these my brethren, ye have done it unto me.
– Matthew 25:40 KJV

  • Prosthetics
  • |
  • Orthotics
  • |
  • Mastectomy
  • |
  • Pediatric

877-684-1644
Fax: (828) 684- 0648

Contact Us

Locations

[Sylva, NC]
583 Asheville Hwy #3
Sylva, NC 28779

[Fletcher, NC]
3845 Hendersonville Road
Fletcher, NC 28732

[Asheville, NC]
1141 Tunnel Road, Suite F,
Asheville, NC 28805
Phone number: (828) 436-5347

Copyright © 2023 Skyland Prosthetics & Orthotics · Website Design by The Marketing Squad

Our newest location is now accepting patients.

Visit us at:

1141 Tunnel Road, Suite F,
Asheville, NC 28805